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Terms and Conditions of Sale

These Terms and Conditions of Sale (CGV) apply to all services offered by wewake.

Any order, estimate approval or commencement of services implies full acceptance of these Terms and Conditions, which prevail over any other document unless otherwise agreed in writing.

Overview

wewake is a brand operated by DIGICOMSTORY,

a SARL with share capital of 10 000 €,

registered with the Paris Trade and Companies Register under SIRET 801 239 971 00030,

with its registered office at 9 rue des Colonnes, 75002 Paris,

represented by Anthony Besson, manager.

wewake provides content creation, communications and digital support services to business clients.

2. Scope of application

These Terms and Conditions of Sale (CGV) apply to all services offered by wewake.

Any order, estimate approval or commencement of services implies full acceptance of these Terms and Conditions, which prevail over any other document unless otherwise agreed in writing.

3. Services

wewake offers, in particular:

digital content creation services (visuals, videos, copy and creative formats),
communications and digital marketing services,
the design, management and optimization of digital advertising campaigns (social networks, search engines and third-party platforms),
the design and creation of websites and digital materials,
strategic and creative support.

The details of the services, deliverables, timelines and terms are set out in the estimates or commercial proposals sent to the Client.

4. Pricing terms

Services are invoiced according to the terms set out in the estimate accepted by the Client.

Some services may be subject to specific billing terms, including fixed-price packages, subscriptions or production units. Their terms are set out exclusively in the corresponding contractual or commercial documents.

5. Orders and contract formation

An order becomes binding upon:

signature of an estimate,
or written approval (by email) of a commercial proposal,
or full or partial payment for the service.

Commencement of any service constitutes final acceptance of these Terms and Conditions of Sale.

6. Prices

Prices are stated in euros excluding tax (HT).

VAT is charged at the rate in force.

Unless otherwise stated, prices do not include:

media purchases,
third-party rights,
services provided by partners or subcontractors,
travel or other incidental expenses.

These items require prior agreement and are invoiced separately.

7. Invoicing and payment

Invoices are payable upon receipt, unless the estimate states otherwise.

In the event of late payment, wewake reserves the right to:

apply the statutory late payment penalties in force,
temporarily suspend services in progress.

Deliverables remain the property of wewake until all amounts due have been paid in full.

8. Approval of deliverables

Each deliverable includes up to three (3) rounds of minor revisions.

Any additional request or change that calls the initial concept into question may result in:

an adjustment to the timeline,
additional fees, in accordance with the terms set out in the estimate.

If the Client does not respond within fifteen (15) business days, the deliverable is deemed approved.

9. Client obligations

The Client undertakes to:

provide accurate, complete and up-to-date information,
actively cooperate and meet approval deadlines,
ensure that the content, products and messages it provides are lawful,
appoint a single contact for monitoring the assignment.

Any delay or failure to provide materials attributable to the Client may affect delivery timelines, without giving rise to liability on the part of wewake.

10. Liability

wewake is subject to an obligation of means.

It cannot be held liable for:

decisions, refusals or penalties issued by third-party platforms,
commercial performance or results obtained,
use of deliverables outside the contractually defined scope.

wewake’s liability is limited to the amount, excluding tax, actually paid by the Client for the service concerned.

11. Intellectual property

Subject to full payment of all amounts due, wewake assigns to the Client the exploitation rights to deliverables created specifically for the Client, for digital use and within the scope defined in the estimate.

wewake retains ownership of its methods, tools, templates, know-how and any pre-existing or generic material.